Insecure content is identified with the prefix in the URL and can create mixed content in your product page. Some browsers may occasionally make modifications to privacy settings to protect users from possible insecure content. When displaying content, Instructure products default to the preference set by a specific browser. To ensure browser security, follow all browser security policies established by your institution, especially if you are using Instructure products on a computer provided by your institution. If a behavior exists in the previous version of the browser that does not exist in the current version, the best solution is to update to the newest browser version. Like all Instructure product features, contrary behaviors relating to browsers are prioritized by our product teams, and some behaviors in the previous version may not be resolved. * For extended release browser versions, the warning banner still applies and displays in Canvas for any browser below the minimum version requirement. Institutions who use Firefox ESR should consider deploying the latest release to ensure the best Canvas user experience. The Firefox ESR webpage notes that ESR may not be supported in every web application because of this version release delay. However, Firefox ESR is only updated with every seventh major version, which causes Firefox ESR to overlap with outdated versions. Chrome ESR can be kept up-to-date with the existing full version of Chrome at any time. If you have upgraded your browser but you are still seeing the warning banner, try logging out of Canvas and deleting your browser cookies.Įnterprise Extended Release Browsers in CanvasĬhrome and Firefox offer extended release versions for organization that manage client desktops. Some supported browsers may still produce a banner stating Your browser does not meet the minimum requirements for Canvas. Your browser will notify you if there is a new version available. You should always use the most current version of your preferred browser. What tools and computer skills do I need to use Canvas?.How do term dates, course dates, and section dates work in Canvas?.How does Canvas define the terms used to describe its features and functions?.Which countries are restricted from using Canvas?.How do I allow pop-ups for Canvas in my browser?.How do I clear my browser cache on a PC?.How do I clear my browser cache on a Mac?.What are the Canvas accessibility standards?.Where can I download the Guides PDF manuals?.Can I repurpose content from the Guides for my institution's use?.What are the limited-support guidelines for mobile browsers on tablet devices?.What are the browser and computer requirements for Instructure products?.Where do I find my institution's URL to access Canvas?.If applicable, FIU Canvas Help will provide details on how to prevent the issue from possibly occurring again. Technical Issue with Canvasĭid an issue prevent you from taking an assessment or submitting an assignment? FIU Canvas Help will document the details of what you encountered, troubleshoot the problem with you directly, notify your instructor, and have your issue escalated for further review. Need help logging into Canvas? Unsure how to change your password? FIU Canvas Help can assist you with any type of Canvas questions you may have, and can help walk you through how to use the features of Canvas. Not sure how to find or use a certain Canvas feature, or not sure how to get something done in Canvas? The FIU Canvas website provides a Canvas student articles section, with a plethora of helpful information that could provide an answer right away! Technical Assistance with Canvas FIU Canvas Help is also available Monday - Friday, 8am - 10pm, for on-campus support in MANGO 550! Below are some of the items FIU Canvas Help can assist with, but please visit the website for more details on receiving support. FIU students can access Canvas technical support 24 hours a day, 7 days a week via phone, ticket, or online chat.
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